The simple and straightforward answer to this question is competition. The ability to compete is essential. There is always another entity that would like to take your existing and future business. The company that will win is the one that can most efficiently and effectively deliver needed products and services.
The use of VoIP is becoming more widespread in business. Every major telephone manufacturer is offering IP telephones and every major service provider has a VoIP based offering. VoIP and IP telephony offer businesses many new opportunities for productivity enhancement and cost savings. However; an improper VoIP implementation can negate all of its benefits.
Small and medium businesses exist in a world of elephants. The elephants are Government, Fortune 500 companies, Unions, Economic Shifts and Market Changes. Elephants can be entities , movements, events or trends. Elephants are always moving and changing. Their dance creates opportunities for success and failure. Sometimes you dance with the elephants, sometimes you dance around the elephants and sometimes you just run away. Whatever the dance, agility is the key to success.
Equivoice’s Multi-Protocol IP Transit Network provides reliable, flexible, managed, and secure service to call centers in Asia, manufacturing plants in Europe, and Cruise Ship Industries navigating two oceans.
Voice over Internet protocol (VoIP) is the new darling of the communications world. It is being touted by service providers and manufactures alike. The supporters of VoIP are making extravagant claims of its cost savings and other benefits, while its detractors will claim it is unreliable and has poor quality. The purpose of this white paper is to explain what VoIP is; the benefits and risks of adopting VoIP into your business and how the migration toward VoIP may affect your business.