The IT staff contacted Equivoice to learn how Equi-T1 service could improve their bandwidth utilization. Rather than providing simple price and availability quote, the Equivoice sales professional took the time to learn more about the company's overall business needs and goals. We conducted a simple technology assessment to learn about the current networks. With this information, a high level design with new voice and data equipment connected via Equi-T1 service was developed. The results were presented to a group of stakeholders at the company headquarters. The presentation highlighted:
- new customer focused functionality for the sales and support staff,
- greatly reduced network costs,
- improved equipment reliability with 24x7 management and monitoring,
- easy integration of future sites with business acquisitions, and
- improved call flow between sites.
The last point allowed the company to replace five receptionists (one at each office) with two receptionists located at the headquarters. The high level proposal showed potential return on investment in less than one year. Management asked Equivoice to fine tune the proposal with options for in-house and out-sourced managed solutions.
PreviousInterested in learning more?
Get a Price Quote or call 
1-866-616-4500.
